Frequently Asked Questions ...
Do I Have To Pay For Updates?
Nope! We're constantly adding improvements to the platform, and these updates are on us! We want to be able to guide you through the content creation and optimization process ...
Leave the "techy" stuff to us.
Is There A Contract?
There are NO long term contracts or commitments. You can use Content Alchemy month-to-month, and cancel at any time you'd like!
Is My Content Secure?
Yes, as you begin to add your content inside of the platform to be able to optimize it, your content is secure. Privacy is not something that we take lightly.
Do I Have To Install Anything?
Nope! No! We created Content Alchemy with you in mind, so you wouldn't have to hire an entire IT department to run your content! Just login, start clicking, and you can begin building all your content from inside the platform!
Can You Handle The Load?
Our team of engineers and developers are constantly on the cutting edge for making the necessary adjustments to be able to handle whatever you can throw at us.
If I Cancel My Account,
Will I Lose The Data?
As with most "Software-As-A-Service" platforms, when you cancel your account, your data becomes inaccessible ... But don't worry, before canceling you have the opportunity to download your content or even "pause" your account and we'll keep everything backed up waiting so you can come back again later!
Who Owns The Data / Content?
You will own the content that you provide. You will always have the option to grab your personal data and download it, but we'll also make sure that it stays secure while on our platform.
If I Have Questions,
Is There Someone I Can Talk To?
Absolutely. Inside of your account, there's an option to submit a support ticket to a live agent. There's also a toll free number that you'll be able to call to get your questions answered.